Pathology ITS
 

HELP DESK: 5-3691


• Mission
• General Information
• Help Desk Services
• Connect to server
• Updates and instructions
• User Support Policy
• People
• OS X Training
• ITS Personnel Services Request

Director of Informatics:
John Sinard, M.D., Ph.D.

Managers:
Senior Manager
Peter Gershkovich, M.D., M.H.A.

Clinical Information Systems

Aggie Daley


ITS Infrastructure
János Lobb


User Support Services
Katie Henderson

Pathology Informatics
Information and Technology Services

Department of Pathology
Yale School of Medicine
PO Box 208023
310 Cedar St. B50
New Haven CT 06520-8023

203 785-3691Help Desk Line
203 785-2403 fax


 

The Information Technology Unit, based in Brady Basement B50, coordinates computer and telecommunications operations for the Pathology Department.

E-mail all requests for service to: pathITS@yale.edu
Include your name, location, phone number, nature of request, the date service is needed, and charging instructions if applicable. All calls and requests for service are received at a central dispatch location.
During regular business hours call the Help Desk at 785-3691 or pager 370-4272. There is no after hours helpdesk service.
After hours emergency beeper for Co-path or Xpress scribe only 370-1780

Mission

The Unit is responsible for the following activities:

•providing systems to gather, organize and integrate information for use in the management of the department’s programs, and in the conduct of teaching, research and patient care;

•exploring and developing expertise in the application of new information technologies applicable to the department’s programs;

•managing the hardware, operating systems and application software necessary to support departmental programs;

•developing and enhancing the Pathology Clinical Information System and its database structure;

•providing in-house expertise for the procurement, installation, maintenance, operation and repair of microcomputer hardware and supported software;

•providing in-house expertise for digital imaging and graphic design services, which facilitates clear and concise information design for use in the department’s research, teaching, and clinical pursuits;

•establishing and maintaining telecommunications and data communications within the department and between the department and the world;

•establishing training programs for users of the Pathology Clinical Information System and supported microcomputer systems and software.


People

Director of Informatics: John Sinard, M.D., Ph.D.

Managers:

Senior Manager: Peter Gershkovich, M.D., M.H.A.
Clinical Information Systems
: Aggie Daley
ITS Infastructure: Janos Lobb
User Support Services and Web : Katie Henderson

ITS Support Specialists:
Central Systems and Network Support
: Sophia Gyory
Communications and Desktop Support: Emma Walz-Vaitkus

Desktop Support, Troubleshoot, and Database Design: Brian Paquin

Pathology Graphics and Imaging:
Robyn Mastrobuoni
and Sarah Whitaker

Informatics and Imaging:
Clinical Imaging Specialist: Brian Paquin
Clinical Microscopy: Kevin Schofield

 

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